CELICIOSO Gluten Free Bakery

Google Reviews (Keywords: Gluten, Celiac/Coeliac, Vegan, Dairy)

Reviewer: Ana Silva
Date: 9/19/2022
Rating: 1/5
Review: One day apart, two completely different experiences. We found this restaurant during our research for great gluten free breakfast and rode 50minutes just to eat there. We went on a Friday morning and the food was AMAZING! We both ordered the pastrami on the gluten free bread and ordered an omelet as well- it came with a basket of fries and it was crispy on the outside, soft and warm on the inside… the fries were perfectly cooked. In addition, the service was great! I think our server was Alberto (sorry if I got it wrong) and he was so professional and made our breakfast a great experience. In addition we ordered two cakes, also excellent! Well, we loved it so much that we decided to go back the next morning (Saturday morning)- we ordered the exact same thing, which was the vegan pastrami and, as you can see on the picture, there is a distinct difference between the two orders. The pastrami bread was not toasted or pressed, did not come with arugula (as described on the menu and accompanied in the sandwich the previous day) and no fries (again, as written on the menu). I took a bite anyways and it was COLD! The items on the inside were literally COLD! Cheese? Cold and not melted. Not room temperature either… it was from the refrigerator to the sandwich cold! I honestly could not believe the difference and as much as I hate complaining, I had to say something to the server (there were two female servers working this day). Upon talking to the server, I explained that it was cold on the inside, it’s missing ingredients clearly stated on the menu and it was missing fries- she just explained there is a “new cook” and they cook the meals differently. Nonetheless she offered to take the sandwich back to remake it. While waiting we ate the omelette, which tasted as BAD as it looks… runny, undercooked. The sandwich comes back, this time with fries but I was surprised to see it was the same sandwich, lol, with my one bite that I took missing from it- I ate it, I paid for it and tipped the waiter but I honestly felt so disappointed and confused. How did it get so bad overnight? How can a restaurant possibly allow two completely separate plates to leave the kitchen? COLD? I wish I never went back the next day and preserved the wonderful memories from the previous day. Lastly, I have 150+ reviews and it’s rare that I write a negative one. I recommend this place based on my experience on Friday morning but really hope that this restaurant trains their new cooks better to set them up for success. Pictures attached: Pastrami with fries from day 1 and omelette. Last two pictures are from the second day :(