El Dorado Royale

Google Reviews (Keywords: Gluten, Celiac/Coeliac, Vegan, Dairy)

Reviewer: Hailey
Date: 2024-08-12
Rating: 5/5
Review: What a lovely resort! Many restaurants to choose from. A good amount of pools and friendly staff! Almost all the restaurants have gluten free options, from bread to pizza crust. A great place to consider if you want adults only. There was one experience that I wasn't the happiest about. Each room is assigned a concierge to be able to ask questions, schedule reservations...etc. We booked the culinary experience on the resort and she said the experience, including the wine pairing, would be $60 per couple. I repeated it back to her to make sure we were aligned and she confirmed. But instead we walked away with a $170 bill, quite a difference from $60. I expressed this to the front desk and they said there was nothing they could do about, so just sharing as an FYI, get things in writing or clarify before the experience/excursion starts when you get there. Overall, the resort itself was great and clean. I also loved the activities offered throughout the day and night.